Privacy Policy | S&S Productions

This privacy policy outlines how S&S Productions LTD ("we", "us", "our") collects, uses, and protects your personal data when you use our website, www.sarahandstageproductions.com (the "Website"). We take your privacy seriously and are committed to safeguarding the personal information you provide.

Please read this privacy policy in conjunction with our Terms and Conditions. By using the Website, you consent to the terms outlined in this policy.

1. Definitions

The following terms are used in this privacy policy:

Data: All information that you provide to us or that we collect in relation to your use of the Website. This includes personal data as defined under data protection laws.
Cookies: Small text files placed on your device when you visit certain parts of the Website or use its features. More information on cookies is provided below.
Data Protection Laws: Any applicable laws governing the processing of personal data, including the GDPR (General Data Protection Regulation) and any related regulations.
User or You: Any third party who accesses or uses the Website.
Website: The website located at www.sarahandstageproductions.com and any subdomains, unless explicitly excluded.

2. Scope of This Privacy Policy

This policy applies solely to the actions of S&S Productions LTD and its Website users. It does not apply to external websites linked to from this Website. Please review their privacy policies when visiting external sites.

S&S Productions LTD is the "data controller," meaning we determine the purposes and methods of processing your data.

3. Data We Collect

We may collect the following types of data from you:

Personal Information: Name, date of birth, gender, contact details (email, phone number), and medical information (if applicable).
Demographic Data: Postcode, preferences, and interests.
Financial Information: Payment details, such as credit/debit card numbers.
Other Information: Participant headshots and any other details provided through our services.

4. How We Collect Data

We collect data in two main ways:

Data Provided by You: This includes data you voluntarily provide to us, such as when you:
- Contact us through the Website, email, or other channels.
- Register for an account or use our services.
- Participate in surveys, promotions, or competitions.
- Make payments or consent to receive marketing communications.
Data Collected Automatically: This includes information automatically collected when you access the Website, such as:
- IP address, usage statistics, and your interactions with the Website.
- Cookies that help improve user experience (for more details, see the "Cookies" section below).

5. Use of Data

We may use your data for the following purposes:

Internal record-keeping and improving our services.
Sending marketing materials that may interest you (with your consent).
Processing payments and facilitating transactions.

We may also use your data based on our legitimate interests, such as improving the Website or marketing our services. You have the right to object to this processing (see the "Your Rights" section below).

For marketing communications, we obtain either:

Soft opt-in consent if you've previously engaged with us (e.g., requesting information about our services).
Explicit consent for other marketing communications, where you must affirmatively opt-in.

You can withdraw your consent at any time (see the "Your Rights" section).

6. Sharing of Data

We may share your data with the following parties:

Employees and Professional Advisors: To manage and deliver our services.
Relevant Authorities: For legal or safeguarding purposes, such as crime detection.

We do not sell your personal data to third parties.

7. Data Security

We implement technical and organizational measures to protect your data, including:

Secure servers for data storage.
Password-protected access to your account.
Encryption for payment processing.

If you suspect misuse or unauthorized access to your data, please contact us immediately atsandsproductions1@outlook.com.

8. Data Retention

We will retain your data for as long as necessary to fulfill the purposes outlined in this privacy policy, or until you request deletion. Even if we delete your data, it may be retained in backup systems for legal or regulatory purposes.

9. Your Rights

You have the following rights regarding your personal data:

Right to Access: Request copies of your data or request corrections or updates.
Right to Erase: Request deletion of your data.
Right to Restrict Processing: Limit how your data is used.
Right to Data Portability: Request transfer of your data to another provider.
Right to Object: Object to the processing of your data for certain purposes.

To exercise any of these rights or withdraw your consent, please contact us at sandsproductions1@outlook.com.

If you are unhappy with how we handle your data, you may contact the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Links to Other Websites

Our Website may contain links to other websites, which are outside our control. We are not responsible for the privacy practices of external websites. Please review their privacy policies before using them.

11. Business Changes

In the event that S&S Productions LTD undergoes a business transfer, such as a sale or acquisition, your data may be transferred to the new owner. We will take steps to ensure that your privacy is protected during such transfers.

12. Cookies

We use cookies to enhance your experience on the Website. Cookies are small files placed on your device to track your usage of the Website. By accepting cookies, you allow us to offer a more personalized and efficient service.

Types of cookies we use:

Necessary Cookies: Required for the operation of the Website (e.g., login functionality).
Performance Cookies: Track website traffic and usage patterns to improve our services.
Functionality Cookies: Remember preferences to personalize your experience.
Targeting Cookies: Help us display relevant advertising.

You can manage or disable cookies through your browser settings. If you disable cookies, some Website features may not work correctly.

For more information on cookies and how to manage them, please visit aboutcookies.org.

13. General Information

You may not transfer any of your rights under this privacy policy.
If a provision of this policy is found to be invalid, the rest will remain in effect.
This policy is governed by the laws of England and Wales, and disputes will be resolved in English courts.

14. Changes to This Privacy Policy

We may update this privacy policy as necessary. Any changes will be posted on this page, and the revised policy will take effect as soon as it is posted. By continuing to use the Website, you accept the updated policy.

If you have any questions about this privacy policy, please contact us at sandsproductions1@outlook.com.